1 Macarthur Parade Opposite the Southport Surf Club
Guest Ratings & Reviews
Real Guest Experiences & Ratings
80%
enjoyed their stay & would return
8.0/10
Great
Rooms
8.3
Location
9.0
Service
8.3
Dining
8.0
Guest reviews
8.0/10
based on 3 reviews
8.1
8.1/10 based on 1648 reviews
Benjamin
United Kingdom,
February
2024
8.8/10
I had a wonderful stay at this hotel! The rooms were spacious and comfortable, with amazing views of the ocean. Huge shoutout to the cleaning staff for keeping everything pristine. Just a few minor things to consider. The location was superb, within walking distance to the beach and all the local attractions. Service was top-notch, and the staff even offered a partial refund for a small inconvenience. Dining while soaking up the ocean views was a highlight. Overall, a great value for the money.
Rooms
9.0
The rooms were spacious and comfortable, complete with kitchenware and washing machines.
Service
8.0
The service was nice, and the staff were very helpful and accommodating.
Location
10.0
The location was perfect, right between the beach and the restaurants and shops. Plus, no extra charges for parking!
Dining
8.0
The dining experience was delightful, with delicious coffee and great ocean views.
Facilities
9.0
The facilities were modern and well-kept, adding to the overall comfort of the stay.
Katie
United Kingdom,
September
2023
8.4/10
The hotel offers spacious rooms that are clean and comfortable, with friendly and accommodating service. The location is perfect for our needs, despite some outdated aspects. Enjoyable dining and facilities enhance the stay.
Rooms
9.0
The room was really spacious and had a separate lounge, kitchen, bathroom, and bedroom, which was great.
Service
9.0
The staff were lovely and wonderfully accommodating, allowing us a late checkout without any charge.
Location
8.0
The hotel is perfectly located for what we needed, despite some outdated elements.
Dining
8.0
Dining in our apartment was very delicious, especially while soaking up the incredible ocean views.
Facilities
8.0
The heated spa pool added a luxurious touch to our stay.
Donald
United Kingdom,
May
2023
7.8/10
The hotel offered a nice kitchen area for basic meal preparation but felt a bit outdated. Missing some resort-like facilities. Limited space for luggage. Despite a slight refund discrepancy, the staff was friendly, flexible, and accommodating, enhancing the overall experience. Great location near the beach and dining options.
Rooms
7.0
The room had a great sized kitchen with necessary appliances for basic meals, but it felt a little outdated. Slightly cramped with two large suitcases and a foldout mattress.
Service
8.0
The staff were friendly, flexible, and accommodated our needs despite a refund discrepancy. Their hospitality added a nice touch to the stay.
Location
9.0
The location was excellent, near the beach and close to dining options. Easy access to major attractions and away from the busy Surfers Paradise area.
Dining
8.0
Enjoyed a delicious meal with fantastic ocean views in the apartment. Limited breakfast options.
Facilities
7.0
The facilities provided a pleasant dining experience with ocean views but lacked other expected resort-like amenities.
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